Epsis utilizes a ticket-based support system. Customers creating tickets with this system will receive status updates via email while also being able to create a user and track status and responses of the ticket.
The Epsis Support team makes every effort to resolve issues in a timely manner and provide a great customer experience. All tickets regarding features and improvements are greatly appreciated and will be considered by the Technology department.
If you have any questions regarding Epsis TeamBox, please have a look at our FAQ section before submitting a ticket. Creating a user in our support portal will also make more detailed content such as documentation and guides available.
The support desk is available Monday-Friday from 08:00-16:00 (UTC/GMT + 1). Support is closed on Saturday and Sundays. Tickets can be submitted at any time, but will be processed during these hours.